Shipping Policy
Shipping Policy
BYP LABS AU – Build Your Physique
Shipping Locations
BYP LABS AU ships Australia wide from Sydney, Australia.
At this time, we only ship within Australia unless otherwise stated.
Processing and Despatch Time
Orders are generally processed and despatched within 1–2 business days after payment is received.
During busy periods, public holidays, or promotional periods, processing times may be slightly extended.
Shipping Options
We offer the following delivery options at checkout:
- Standard Shipping
- Express Shipping
Delivery timeframes may vary depending on your location and the shipping carrier.
Estimated Delivery Time
Estimated delivery times begin once your order has been despatched, not when the order is placed.
- Standard Shipping: Delivery times vary depending on destination
- Express Shipping: Faster delivery option depending on carrier coverage
Please note these timeframes are estimates only and are not guaranteed.
Order Tracking
Where tracking is provided, customers will receive tracking details once the order has been despatched.
It is the customer’s responsibility to ensure the shipping address entered at checkout is correct.
Incorrect Addresses
BYP LABS AU is not responsible for orders shipped to incorrectly entered addresses provided by the customer.
If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply to resend the parcel.
Delays
While we aim to despatch all orders promptly, BYP LABS AU is not responsible for shipping delays caused by postal carriers, peak periods, weather events, public holidays, or circumstances outside our control.
Lost or Damaged Parcels
If your parcel arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can assist.
We will work with the shipping provider where possible, however final delivery outcomes may be subject to the carrier’s investigation process.
Authority to Leave
If you choose or instruct the shipping carrier to leave a parcel unattended, BYP LABS AU is not responsible for loss, theft, or damage once delivery has been completed.
Contact
For any shipping-related questions, please contact us through our website contact form or business contact details provided on the site.